Privacy Policy

In order to make your visits to FlavorOnline.com as responsive as possible, we collect information when you visit us online. To help us ensure an enjoyable online experience for all of our visitors, we provide this summary of what information FlavorOnline.com collects online, and how FlavorOnline.com uses that information.

This Privacy Policy applies only to the information collected online by FlavorOnline.com.

Information We Collect Online
Using Information We Collect Online
International Users
Cookies
Privacy Of Children On Our Web Site
Links
Updates to Privacy Policy
Security Statement
Questions/Contact Us

1. General Browsing

FlavorOnline.com gathers navigational information about where visitors go on our Web site. This information allows us to see which areas of our Web site are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifying information (for example, domain type, browser version, service provider, and IP address) may be collected which will provide information regarding the general use of our Web site.

2. Personal Information

FlavorOnline.com may ask you to provide personal information when you make a purchase, check the status of an order, sign up for our mailing list, or contact us.

Categories of information collected online include name, gender, billing and shipping address information, e-mail address, telephone number, order information, credit card information and any other information you choose to provide us.

Using Information We Collect Online

FlavorOnline.com uses the information you provide when signing up for our mailing list to send information about FlavorOnline products to you via e-mail and regular postal mail.

The information you provide when making a purchase with the online store may also be used for marketing about FlavorOnline products. For example, your name and postal address, which you provide when making a purchase, may be added to our postal mailing list, and the e-mail address you provide may be added to our e-mail marketing list.

If you previously signed up to be added to the FlavorOnline.com mailing list or made a purchase with the online store, but no longer wish to receive information about FlavorOnline products via e-mail from FlavorOnline.com, please click here. Please be aware, however, that even if you request to be removed from our e-mail marketing list, you may still receive e-mail confirmations for any orders placed on FlavorOnline.com. If you no longer wish to receive marketing materials from FlavorOnline via regular postal mail, please click here and tell us in your comments that you want to be removed from the FlavorOnline postal mailing list.

International Users

If you are visiting FlavorOnline.com from a location outside of the U.S., your connection will be through and to servers located in the U.S., your orders placed through FlavorOnline.com will be accepted and fully processed in and shipped from the U.S., and all information you provide will be processed and maintained in our Web servers and internal systems located within the U.S.

Cookies

1. What Are Cookies and How Do We Use Them?

FlavorOnline.com uses a browser feature known as a cookie, which assigns a unique identification to your computer. The cookies are typically stored on your computer’s hard drive. Information collected from cookies is used by FlavorOnline.com to evaluate the effectiveness of our Web site, analyze trends and administer the Web site. The information collected online from cookies allows us to determine such things as which parts of our Web site are most visited and difficulties our visitors may experience in accessing our Web site. With this knowledge, we can improve the quality of your experience on our Web site by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties. In addition, FlavorOnline.com uses cookies to help keep track of items you put into your shopping cart and to tell us whether you have visited FlavorOnline.com in the past.

2. Coremetrics.

We use Coremetrics, a third-party service provider, to assist us in better understanding the use of our Web site. Coremetrics will place cookies on your computer and will receive information that we select that will educate us on such things as how visitors navigate around our Web site, what products are browsed and aggregate purchasing information. Coremetrics analyzes this information and provides us with aggregate reports. The information and analysis provided by Coremetrics will be used to assist us in better understanding our visitors’ interests in our Web site and how to better serve those interests. The information collected by Coremetrics may be associated and combined with information that we collect about you while you are visiting our Web site. Coremetrics is contractually restricted from using information it receives from our site other than to assist us. Coremetrics is contractually required to maintain all information about our site and its analysis in confidence. As a visitor to our Web site, you have the option to deactivate the ability of Coremetrics to analyze your browsing and purchasing behavior on our site. If you would like to deactivate our ability to analyze your browsing and purchase behavior through the use of this service, please click here.

Privacy Of Children On Our Web Site

To ensure compliance with federal law, FlavorOnline.com does not knowingly collect or maintain information provided online by children under the age of 18.

Links

For your convenience and enjoyment, our Web site may contain links to other Web sites. FlavorOnline.com does not evaluate and is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the privacy policies of each link to ensure that you are comfortable with their privacy policies and practices.

Updates to Privacy Policy

As we continue to offer our visitors new and different types of content and services, FlavorOnline.com may modify our information collection and use practices. Should there be a material change to our information collection and use practices, it will by applied only to information collected on a going forward basis, and we will update this privacy policy statement.

Security Statement

FlavorOnline.com limits the number of employees that have access to the databases that contain personal data, and FlavorOnline.com employees and contractors are advised of the importance of confidentiality. We designed the FlavorOnline.com online store to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, versions 4.0 or higher of Netscape Navigator, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox, and versions 1.2 or higher of Safari. Browsers that do not meet this requirement will be prevented from navigating the online store section of the FlavorOnline.com Web site. While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

Questions/Contact Us

If you have any questions or concerns regarding our privacy practices, please feel free to contact us at:

FlavorOnline@FlavorOnline.com